How can I view details about a scanned message? Print

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Processed emails are listed in the Recent Messages List. There are two ways to view specific details about a processed email:
  • From the Recent Messages list, click between the [ ] symbols on the left side of the listing.
  • Alternatively, you can jump specifically to an email message if you know it's ID number.

    Every message that is filtered by the system is assigned a unique ID which is visible from the message header. The ID will be contained in a line on the message header that looks similar to this:
    X-VIRTBIZ-MailScanner-ID: o47KcQbF029241

    Take that ID number (o47KcQbF029241, in this example) and paste that into the "Jump to message:" and press Enter.

On the screen that appears next (the message detail screen) you will be able to view many details including the message headers, the IP address & country of origin for the sending system, as well as any RBL's or heuristic spam filters that were hit.

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